Shipping Policy
Thank you for choosing Lustre Jewelry for your exquisite accessories. We want to ensure a smooth and delightful shopping experience for you. Please review our shipping policy below for information on shipping methods, processing times, and other essential details.
Processing Time:
- Orders are typically processed within 1-2 business days of receipt.
- Customized or made-to-order items may require additional processing time, and details will be provided in the product description.
Shipping Methods:
- We offer standard and express shipping options for domestic and international orders.
- Shipping costs are calculated at checkout based on the delivery location and chosen shipping method.
Domestic Shipping (Within [Your Country]):
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Faster delivery within 1-2 business days.
International Shipping:
- Standard International Shipping: Estimated delivery within 7-14 business days.
- Express International Shipping: Faster delivery within 3-5 business days.
Shipping Confirmation:
- Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
Customs and Import Taxes:
- International customers are responsible for any customs and import taxes that may apply. Lustre Jewelry is not responsible for delays due to customs processes.
Lost or Stolen Packages:
- Lustre Jewelry is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.
Address Accuracy:
- Customers are responsible for providing accurate shipping information. Lustre Jewelry is not liable for packages delivered to incorrect addresses provided by the customer.
Holiday Shipping:
- During peak seasons or holidays, shipping times may experience delays. We recommend placing orders in advance to ensure timely delivery.
Order Tracking:
- Track your order using the provided tracking number in the shipping confirmation email or through your Lustre Jewelry account.
If you have any questions or concerns regarding your order's shipping, please contact our customer support at [your email address].
Thank you for choosing Lustre Jewelry. We appreciate your trust in our brand!